Refund policy
Refunds & Exchanges
We do not offer refunds unless required by applicable consumer law.
We are happy to offer an exchange if:
● The request is made within 7 working days of receiving your order.
● The item is unworn, unused, undamaged, and in its original condition with any tags attached.
● The customer is responsible for the cost of returning the item.
To request an exchange, please email us with the following information:
● Full name
● Address
● Phone number
● Order number
Once we receive and inspect the returned item, we will process your exchange.
Damaged or Incorrect Items
If you receive a damaged, faulty, or incorrect item, please contact us as soon as possible so we can resolve the issue.
Contact Us
If you have any questions about these Terms & Conditions or our Privacy Policy, please contact us:
Email: Fashionedbypain@gmail.com